Groups...FAQ's

Q. What if I only have one child in my family?

A. Why not treat them and let your child invite a friend along?

Q. Can groups pay separately or do we have to pay as a group?
A. Yes, it is possible to pay individually. However, this may result in a delay to your game so it best to pay together.

Q. What do you consider as a family in order to be eligible for the family ticket?
A. The adult must be a parent or guardian and over 18. Children are usually 16 or under. However, we can be flexible; at the manager’s discretion.

Q. Do we play in teams?
A. You can either play in teams or you can play a solo game (all against all)

Q. How many teams can we have?
A. You can have up to 3 teams.

Q. How many people can play at one time?
A. Up to 36 people can play in the LaserTag arena at one time.

Q. How often do you run games?
A. We run games every 20 minutes. They are on the hour, 20 minutes past the hour and 40 minutes past the hour.

Q. When is the best time to come down?
A. Weekend evenings or during the week are less busy.

Q. How many leaders of a youth group can play?
A. 2 leaders may play for free; providing there is space in the game.

Q. Can adult groups have access to the bar?
A. Yes, all groups have access to the bar. ID must be shown for alcoholic drinks.

Q. Do groups have to play the LaserTag game with other groups?
A. It is our policy not to mix ages, i.e. adult groups will not go in with children and 16 year olds will not go in with 7 year olds. Exclusive use is available as a pre-booked extra during the week. See our prices page for details.
 
Q. Can I bring my own food and drink?
A. Unfortunately not. We have gone to the trouble of becoming a licensed cafe and bar which has a 5* food rating, and as such have to adhere to strict regulations as laid out by the Health & Safety Excecutive. These regulations are the same stipulated for any restaurant and do not permit members of the public to bring food other than that prepared on the premises. This is with the exception of baby food and birthday cakes for birthday parties or special dietary requirements. If you do bring your own food or drink you will be asked to put it away or leave the premises to eat it.